Returns & Refund Policy

At Vintage Remoda Shop, we take great pride in offering carefully curated vintage pieces - each one unique, with its own story and character. Because our items are vintage, gentle signs of wear are to be expected and are part of what makes each piece special.
We always strive to provide accurate descriptions and detailed photos so you know exactly what you’re receiving before you buy. Any major flaws or notable imperfections will always be clearly mentioned in the product description.

Returns & Refunds

Please note that we do not offer returns or refunds on any items. All sales are final.
However, if you receive an item that has a major flaw not mentioned in the description, please contact us as on our contact page within 7-14 days of purchase. We’ll do everything we can to assist you and ensure you’re happy with your purchase.

We’re always happy to help and want you to feel confident and satisfied with every vintage find from Vintage Remoda Shop.

Shipping Information

At Vintage Remoda Shop, we care about the planet just as much as we care about delivering your vintage treasures safely to your door. That’s why we’ve chosen sustainable shipping options every step of the way.

Eco-Friendly Packaging

All orders are packed using Hero Packaging - 100% compostable, zero-waste mailers made right here in Australia. We’re committed to reducing our environmental footprint while keeping your items secure and beautifully wrapped.

Processing Time

Your order will be packed and dispatched within 1–2 business days after purchase.
You’ll receive a confirmation email with tracking details as soon as your order has been sent.

Domestic Shipping (Australia)

We ship all Australian orders with Sendle, a trusted courier service that offers 100% carbon neutral shipping.
Delivery times vary depending on your location, but most orders arrive within 2–6 business days after dispatch.

International Shipping

For our international customers, we use DHL Express to ensure reliable and speedy delivery.
Shipping times vary by destination — typically 5–14 business days depending on your region.
Please note that international orders may be subject to customs fees, duties, or taxes, which are the responsibility of the customer.

Additional Notes

We’re not responsible for delays caused by postal services or customs processing.
Please ensure your shipping details are correct before completing your order to avoid delivery issues.